Measuring and Improving Infrastructure Performance

The nation's physical infrastructure facilitates movement of people and goods; provides safe water; provides energy when and where needed; removes wastes; enables rapid communications; and generally supports our economy and quality of life.

Developing a framework for guiding attempts at measuring the performance of infrastructure systems and grappling with the concept of defining good performance are the major themes of this book.

Focusing on urban regions, within a context of national policy, the volume provides the basis for further in-depth analysis and application at the local, regional, state, and national levels. Table of ContentsFront MatterExecutive Summary1 Introduction2 Infrastructure Performance and its Measurement3 The Performance Assessment Process4 Measures of Infrastructure Performance5 Infrastructure Improvement Through Performance-Based Management6 Findings, Conclusions, and Recommendations7 ReferencesAppendix A: Statement of TaskAppendix B: Biographical Sketches of Committee Members and StaffAppendix C: Colloquium ParticipantsAppendix D: Meeting ParticipantsAppendix E: Selected Bibliography on Infrastructure PerformanceAppendix F: Glossary