Image for Trouble in Store : Managing Violence in the Retail Workplace

Trouble in Store : Managing Violence in the Retail Workplace

See all formats and editions

The "Trouble in Store: Managing Violence in the Retail Workplace" DVD presents ways to tackle the issue of growing levels of violence towards retail staff and create a safer working environment.

It includes a complementary training book to assist trainers, managers, and human resource personnel identify with and understand scenarios shown in the DVD.The DVD has been produced by the British Retail Consortium (BRC) in collaboration with the following companies: Royal & Sunalliance; British Council of Shopping Centres (BCSC); B&Q; Comet; Debenhams; HMV; Reliance Security; Thresher; TK Maxx; Usdaw; and, WH Smith.

Read More
Available
£63.83
Add Line Customisation
Out of print
Add to List
Product Details
Stationery Office Books
0117038326 / 9780117038325
Digital
19/03/2008
United Kingdom
Professional & Vocational Learn More