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Image for When citizens complain

When citizens complain : fifth report of session 2007-08, report together with formal minutes

series House of Commons Papers
Paperback / softback 24 Mar 2008
ISBN: 9780215514264
£10.00
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Image for The Civil Service Year Book

The Civil Service Year Book : The Official Civil Service Directory

Paperback / softback 25 Dec 2007
ISBN: 9780114301941
Dewey: 351.410025
£70.00
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Image for The United Kingdom report on the re-use of public sector information 2008

The United Kingdom report on the re-use of public sector information 2008

series Cm.
Paperback / softback 22 Jul 2008
ISBN: 9780101744621
Dewey: 352.3870941
£16.00
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Image for Change management in the Inland Revenue

Change management in the Inland Revenue

series House of Commons Papers
Paperback / softback 21 Feb 1996
ISBN: 9780102638967
Dewey: 354.4100724
£14.75
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Image for Public services for the future

Public services for the future : modernisation, reform, accountability, comprehensive spending review, public service agreements 1999-2002

series Cm.
Paperback / softback 31 Mar 1999
ISBN: 9780101431521
Dewey: 352.630941
£10.75
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Image for Evidence

Evidence : [Tuesday 17 June 1997 - Tuesday 25 November 1997]

series House of Lords Papers
Paperback / softback 11 Feb 1998
ISBN: 9780104773987
Dewey: 352.630941
£20.50
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Image for The fees and charges guide

The fees and charges guide

Paperback / softback 16 Oct 1992
ISBN: 9780115600432
Dewey: 658
£12.00
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Image for Information Technology Services Agency

Information Technology Services Agency : outsourcing the service delivery operations

series House of Commons Papers
Paperback / softback 8 Mar 1996
ISBN: 9780102686968
Dewey: 354.410722
£10.75
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Image for Using call centres to deliver public services

Using call centres to deliver public services

series House of Commons Papers
Paperback / softback 11 Dec 2002
ISBN: 9780102919806
Dewey: 338.4738464
£11.25
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Image for Setting up Next Steps

Setting up Next Steps : a short account of the origins, launch and implementation of the Next Steps Project in the British Civil Service

Paperback / softback 7 Jun 1991
ISBN: 9780114300562
Dewey: 354.4109
£12.00
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Image for A guide to the eco-management and audit scheme for UK local government

A guide to the eco-management and audit scheme for UK local government : a manual for environmental management in local government

Paperback / softback 28 Oct 1993
ISBN: 9780117527195
Dewey: 352.94
£42.00
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Image for Small mistakes, big consequences

Small mistakes, big consequences : first report, session 2009-2010

series House of Commons Papers
Paperback / softback 19 Nov 2009
ISBN: 9780102962758
Dewey: 351.41
£16.00
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Image for The governance of public bodies

The governance of public bodies : a progress report

series Cm.
Paperback / softback 12 Feb 1997
ISBN: 9780101355728
Dewey: 352.2660941
£18.00
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Image for 4th report [session 1999-00]

4th report [session 1999-00] : the work of the Health and Safety Executive, Vol. 1: Report and proceedings of the Committee

series 4th report [session 1999-00]: the work of the Health and Safety Executive
Paperback / softback 15 Feb 2000
ISBN: 9780102117004
Dewey: 363.10941
£6.00
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Image for The Civil Service

The Civil Service : continuity and change

series Cm.
Paperback / softback 13 Jul 1994
ISBN: 9780101262729
Dewey: 354.41006
£9.00
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Image for Acute services review report

Acute services review report

Paperback / softback 23 Jun 1998
ISBN: 9780114958978
Dewey: 362.109411
£8.50
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Image for The impact of the 2007-8 changes to public service pensions

The impact of the 2007-8 changes to public service pensions : HM Treasury

series House of Commons Papers
Paperback / softback 8 Dec 2010
ISBN: 9780102965582
Dewey: 331.252
£16.00
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Image for Death Certification and Investigation in England, Wales and Northern Ireland

Death Certification and Investigation in England, Wales and Northern Ireland - Report of a Fundamental Review 2003 - Review of Coroner Services

series Command Paper
Paperback / softback 4 Jun 2003
ISBN: 9780101583121
Dewey: 614.10941
£47.25
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Image for A Civil Service Act

A Civil Service Act : minutes of evidence, Thursday 19 June 2003, Lord Armstrong of Ilminster, Lord Butler of Brockwell and Lord Wilson of Dinton

series House of Commons Papers
Paperback / softback 22 Jul 2003
ISBN: 9780215012227
Dewey: 352.630941
£5.75
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Image for 1st report, session 1995-96

1st report, session 1995-96 : the code of practice for public appointments, report with the proceedings of the Committee and minutes of evidence

series House of Commons Papers
Paperback / softback 26 Mar 1996
ISBN: 9780102227963
Dewey: 354.4100132
£6.00
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Image for Civil and public service issues

Civil and public service issues : oral evidence, Thursday 12 March 2008, Jonathan Blaume, General Secretary, FDA, Paul Noon, General Secretary, Prospect and Charles Cochrane, Head of Policy, Research, Information and Bargaining Support, PCS

series House of Commons Papers
Paperback / softback 5 May 2009
ISBN: 9780215530028
£5.50
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Image for Managing Contracts for IS/IT Services

Managing Contracts for IS/IT Services

Paperback / softback 1 Oct 1994
ISBN: 9780113306602
Dewey: 658.4038
Out of Print
Image for Day surgery case study

Day surgery case study

series Health Facilities Note
Paperback / softback 3 Apr 1995
ISBN: 9780113221899
Dewey: 362.110682
£75.00
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Image for Report of the International Civil Service Commission

Report of the International Civil Service Commission

series Official records
Paperback / softback 19 Sep 2001
ISBN: 9780119871012
Dewey: 352.63
Out of Print
Image for Report of the International Civil Service Commission

Report of the International Civil Service Commission

series Official records
Paperback / softback 10 Aug 2001
ISBN: 9780119870138
Dewey: 352.63
Out of Print
Image for Operational commissioning strategy

Operational commissioning strategy : a manager's guide

series Health facilities notes
Paperback / softback 20 Dec 1995
ISBN: 9780113222285
Dewey: 362.1068
£75.00
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Image for Recruiting civil servants efficiently

Recruiting civil servants efficiently

series House of Commons Papers
Paperback / softback 13 Feb 2009
ISBN: 9780102954616
£14.35
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Image for Report of the International Civil Service Commission

Report of the International Civil Service Commission

series Official records
Paperback / softback 3 Dec 2001
ISBN: 9780119873238
Dewey: 352.63
Out of Print
Image for Managing Social Housing

Managing Social Housing

Paperback / softback 1 Dec 1993
ISBN: 9780117529175
Dewey: 363.585068
Out of Print
Image for Severance Payments to Senior Staff in the Publicly Funded Education Sector

Severance Payments to Senior Staff in the Publicly Funded Education Sector

Paperback / softback 1 Feb 1995
ISBN: 9780102202953
Dewey: 331.28137812094
Out of Print
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