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Using call centres to deliver public services

Part of the House of Commons Papers series
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£11.25
Product Details
Stationery Office Books
0102919801 / 9780102919806
Paperback / softback
11/12/2002
United Kingdom
English
57 p. : ill. (some col.)
30 cm
postgraduate /research & professional /undergraduate Learn More
Reporter, Sir John Bourn. At head of cover title: National Audit Office.