Letters at work

This is a practical guide full of useful tips to develop letter writing skills.

Through sample letters and copious checklists, the book should help readers to create letters that are positive, accurate and professional. The book includes chapters on: preparation; structure; writing; checking; planning; layout; and types of letter. The "Managers Pocket Guides" form a series of titles on key communication skills.

Each title is written by a practising trainer and management consultant.

The Industrial Society publishes only tried-and-tested materials which aim to maximize performance and create an environment of best practice at work.