Mastering the Business Environment

This text provides an insight into the key external analyses organizations need to undertake.

Using the acronym SPECTACLES, the book considers the social, political, economic, cultural, technological, aesthetic, customer, legal, environmental and sectoral factors that make up the set of external influences on the organization.

Using examples from real organizations, the book provides the reader with clear pointers as to the factors to be considered and their interrelationship.

Each chapter includes information for carrying out the analyses, together with a summary and a set of questions.