Public transportation quality of service: factors, models, and applications

'Public Transportation Quality of Service' helps researchers better understand the contributing factors that can improve public transportation perception among users.

The book compiles in one place metrics currently dispersed in journal articles, government publications and book chapters.

It critically analyzes currently available modelling methodologies such as the Ordered Logit/Probit model and Models of Structural Equations, highlighting their advantages and disadvantages.

The book addresses models of desired quality, including the views of users and non-users, discussing the gap between desired and perceived quality.