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Providing Quality in the Public Sector

Part of the Public policy and management series
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This book argues that if public services are to be 'reformed' or 'improved', achieving the best possible quality of service is essential.

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£28.89 Save 15.00%
RRP £33.99
Product Details
Open University Press
0335209556 / 9780335209552
Paperback / softback
16/03/2003
United Kingdom
English
xiv, 292 p.
23 cm
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