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Total Quality Management : A Total Quality Approach

Part of the Management skills series
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This work is designed to educate first-line managers about the concepts of Quality Management, and thereby enhance their value in the job market.

It focuses on interpersonal skills and the need for teamwork, motivation and problem-solving techniques, with relevant examples.

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Product Details
Cengage Learning EMEA
0304337951 / 9780304337958
Paperback / softback
658.401
20/06/1996
United Kingdom
English
176p.
25 cm
research & professional Learn More