Coaching Up and Down the Generations

Presents the fundamentals of coaching, including topics such as push versus pull coaching, acting as a catalyst, learning how to listen, and providing accountability and structure.

It provides insight into generational differences that can make communication difficult and coaching impossible.

Focusing on the challenges presented by a workforce characterized by multiple generations, it provides an overview of how different generations experience their formative years and how these differences affect the ways they think and express themselves.