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It's Not What You Say But How You Say It, That Matters

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Depending on the sign of performance feedback, feedback is of two types, positive feedback and negative feedback. This study predominately focused on negative feedback. Negative performance feedback is a kind of feedback which contains critical task-related

information which helps one to find gaps in performance, and thereby, it creates a scope where one's performance can be improved. Studies have found that negative feedback is more beneficial than positive feedback (Finkelstein & Fishbach Hoever, Zhou, & Knippenberg, ). Despite the advantages of negative feedback, the acceptance of the same is low. One reason is possibly the effect of receiving negative feedback on one's self-development indices, and second, the involvement of emotions, more specifically the negative emotions, which further complicates the situation. Studies have confirmed that giving negative feedback involves expressing anger, dissatisfaction,

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Product Details
S H E E B A K H an
5638128913 / 9785638128913
Paperback / softback
30/01/2023
200 pages
152 x 229 mm, 272 grams
General (US: Trade) Learn More