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Image for Crucial confrontations: tools for resolving broken promises, violated expectations and bad behavior
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Crucial confrontations: tools for resolving broken promises, violated expectations and bad behavior

Patterson, Kerry,
See all formats and editions

This text addresses best-practice skills for facing the let-downs, disappointments and both minor and major betrayals that we encounter.

It provides readers with the tools they need to resolve touchy, controversial and complex issues.

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Product Details
McGraw-Hill
0071457232 / 9780071457231
eBook (Adobe Pdf, EPUB)
153.6
01/09/2004
English
281 pages
Copy: 10%; print: 10%
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Description based on print version record.
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