Tragic design: the impact of bad product design and how to fix it

A young cancer patient dies because nurses are distracted with their 'charting' software.

A pilot charts a wrong course because of confusing UI, resulting in a plane crash.

Bad design is everywhere, and its cost is much higher than we think.

This book discusses how the failure to prioritise good design can cause real, physical harm, and provides practical advice for designing the world into a better place.