Operations and process management : principles and practice for strategic impact

The ultimate resource for your Postgraduate course by trusted authors. Ideal for students taking any practically orientated MBA, executive MBA or executive course in Operations and Process management. Written by best selling authors in their field, Operations and Process Management inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.