Unlocking Value: KM as a Strategic Management Tool

The realisation of many commonly held business objectives are inextricably linked with a need for effective knowledge-sharing behaviours.

In order to adapt to change, innovate, and improve productivity, effective knowledge sharing is paramount.

Many key management tasks, for example management decision making and strategic communications, are also underpinned by knowledge management principles. This report illustrates that KM, when leveraged effectively, is a powerful management tool with the ability to add value across businesses processes, and which can both impact and drive an organisation's strategy.

Unique selling points: This report highlights how KM interacts with management strategies and therefore how it helps to realise business objectives.

Expert contributors analyse the topic from a variety of viewpoints, and discuss topical KM issues (for example, the rise of big data and 'information overload', and the importance of innovation and agility within organisations). Global case studies feature the Royal Air Force, National Audit Office, a global consultancy company, and a global service provider to the energy industry, and illustrate the principles of the report being used in practice.