Soft Services Manager : for FM

The Soft Services Manager has a wide variety of functions to manage, which include Catering, Cleaning, Horticulture, Security and possibly Reception / Help Desk and Events Management.

These functions are as varied as you would wish and each one is an interesting work area where you can find many variances and subtleties to keep you busy all day and night.

This book has as much information as possible in it so you can manage this menagerie of functions and keep them all working at optimum efficiency and cost.