Modernising work in public services : redefining roles and relationships in Britain's changing workplace

This volume analyzes changing work and employment in British public services.

In doing so, it begins by critically engaging with debates around the ideological, regulatory and social drivers of change, and their impact on workforce composition, service ethos, equality, and the role of trade unions.

It then analyzes employment relationships within fluid organizational boundaries, tackling the key issues of partnership and trust, pay and rewards and employment security.

The concluding section reflects on public service productivity and its comparative context.