Corporate Social Responsibility : Applications of Good Practices & Malpractices in Tourism & the Hospitality Industry in the Developing World

In a dynamic and constantly changing external environment, Corporate Social Responsibility (CSR) in the tourism and hospitality industry is paramount for assuring a balance among shareholders and internal/external stakeholders, with the environment being inclusive.

CSR has different forms and dimensions, and its application more often than not, is content specific; that is, politics, economy, society, culture, technology, environment, and law are taken into consideration.

This makes its application not only difficult, but also gives leeway to many companies to take advantage of unique local environments and conditions, especially in the developing world.

This book aims to portray paradigms of CSR practices in developing countries in an effort to depict good practices and highlight examples of malpractice.

The book is consists of six chapters discussing applications of CSR in four different continents, namely South America, North America, Africa and Asia.

The countries where tourism and hospitality cases were investigated are: Peru, Brazil, Cape Verde, the Caribbean (Latin America/North America), Malawi and Bangladesh.