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Image for Contact Centre Operations NQF3 Student's Book

Contact Centre Operations NQF3 Student's Book

Miller, K.
Part of the TVET First series
See all formats and editions

Activities help students practise their skills. Step-by-step instructions guide students through the content.

The books use a "how-to" / training manual approach.

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Product Details
Macmillan Education South Africa
1920075852 / 9781920075859
Paperback / softback
07/12/2007
South Africa
128 pages
210 x 297 mm, 310 grams
Primary & Secondary Education (US: Elementary & High School) Learn More
KJP Business communication & presentation, KJWX Working patterns & practices
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