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Image for Quality Service, Competitive Business: Setting the Standard in Customer Service

Quality Service, Competitive Business: Setting the Standard in Customer Service

Paperback / softback 7 Sep 2010
Publisher BSI Standards
ISBN: 9780580685156
Dewey: 658.812
£30.00
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Image for Achieving ISO/IEC 20000

Achieving ISO/IEC 20000 : Making Metrics Work

Paperback 22 Mar 2006
Publisher BSI Standards
ISBN: 9780580474606
Dewey: 658.4
Out of Print
Image for Demonstration of Conformity to a Standard: a Practical Guide for Suppliers and Customers

Demonstration of Conformity to a Standard: a Practical Guide for Suppliers and Customers

Paperback / softback 26 Mar 2007
Publisher BSI Standards
ISBN: 9780580501005
Dewey: 658.5
£25.00
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Image for The Excellence Model

The Excellence Model

series Integrated Management Systems S.
Paperback / softback 1 Apr 2004
Publisher BSI Standards
ISBN: 9780580422829
Dewey: 658
£30.00
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Image for Effective EMS Auditing

Effective EMS Auditing

series Practical Environmental Management S.
Paperback / softback 28 Mar 2001
Publisher BSI Standards
ISBN: 9780580332500
Dewey: 658.408
£28.75
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Image for Achieving BS 15000 Management Decisions

Achieving BS 15000 Management Decisions

Paperback / softback 1 Nov 2004
Publisher BSI Standards
ISBN: 9780580435577
Dewey: 658.4
£30.00
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Image for Engaging Employees

Engaging Employees : Environmental Training and Internal Communication

series Developing Sustainability Management S.
Paperback / softback 28 Mar 2001
Publisher BSI Standards
ISBN: 9780580332531
Dewey: 658.408
£25.00
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Image for Effective Records Management

Effective Records Management - pt. 1 : Management Guide to the Value of BS ISO 15489-1

Paperback / softback 15 Apr 2002
Publisher BSI Standards
ISBN: 9780580390074
Dewey: 651.5
£25.00
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Image for Beyond Registration

Beyond Registration : Getting the Best from ISO 9001 and Business Improvement

Paperback / softback 23 May 2007
Publisher BSI Standards
ISBN: 9780580503634
£25.00
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Image for Wall Coverings in Roll Form

Wall Coverings in Roll Form - Specifications for Heavy Duty Wall Coverings

Paperback 1 Jan 1997
Publisher BSI Standards
ISBN: 9780580201363
£33.70
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Image for IMS

IMS : Customer Satisfaction - BIP2005

series Integrated Management Systems S.
Paperback / softback 1 Sep 2003
Publisher BSI Standards
ISBN: 9780580414268
Dewey: 658.812
£30.00
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Image for ISO 9001:2000 Case Studies

ISO 9001:2000 Case Studies : Experiences from Auditing Practice

Paperback / softback 10 Nov 2006
Publisher BSI Standards
ISBN: 9780580489969
£30.00
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Image for Moving to Mobility

Moving to Mobility : Creating a Successful Remote Work Environment

Paperback / softback 6 Dec 2007
Publisher BSI Standards
ISBN: 9780580507274
Dewey: 658.3123
£30.00
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Image for Achieving ISO/IEC 20000

Achieving ISO/IEC 20000

Paperback / softback 31 Mar 2006
Publisher BSI Standards
ISBN: 9780580474583
Dewey: 658.4
£25.00
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Image for Principles of Good Practice for Information Management

Principles of Good Practice for Information Management - PD0010

Hardback 1 Nov 1996
Publisher BSI Standards
ISBN: 9780580268557
Dewey: 658.4038
£35.00
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Image for Sustainability

Sustainability : A Manager's Guide

series Developing Sustainability Management S.
Paperback / softback 19 Oct 2001
Publisher BSI Standards
ISBN: 9780580333125
Dewey: 658.4083
£25.00
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Image for IMS

IMS : Implementing and Operating

Spiral bound 15 Jan 2002
Publisher BSI Standards
ISBN: 9780580332999
Dewey: 658
£30.00
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Image for IMS

IMS : Continual Improvement Through Auditing

series Integrated Management Systems S.
Paperback / softback 18 Oct 2004
Publisher BSI Standards
ISBN: 9780580444487
Dewey: 658.4038011
£30.00
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Image for Managing Security in Outsourced and Off-shored Environments

Managing Security in Outsourced and Off-shored Environments : How to Safeguard Intellectual Assets in a Virtual Business World

Paperback / softback 14 May 2010
Publisher BSI Standards
ISBN: 9780580687013
Dewey: 658.472
£32.00
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Image for IMS: A Framework for Integrated Management Systems - Background to PAS 99 and Its Application

IMS: A Framework for Integrated Management Systems - Background to PAS 99 and Its Application

series Integrated Management Systems S.
Paperback / softback 7 Nov 2007
Publisher BSI Standards
ISBN: 9780580509506
Dewey: 658.4
£30.00
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Image for Managing Safety the Systems Way

Managing Safety the Systems Way - HB10180

by Smith
Hardback 1 Dec 2003
Publisher BSI Standards
ISBN: 9780580332210
Dewey: 658.382
£25.00
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Image for Achieving ISO/IEC 20000 - Integrated Service Management

Achieving ISO/IEC 20000 - Integrated Service Management

Paperback / softback 28 Feb 2006
Publisher BSI Standards
ISBN: 9780580446429
Dewey: 658.4
£30.00
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Image for ISO 9000:2000

ISO 9000:2000 : Achieving Registration

Spiral bound 22 Nov 2002
Publisher BSI Standards
ISBN: 9780580404993
Dewey: 658.562
£30.00
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Image for Managing the Environment the 14001 Way

Managing the Environment the 14001 Way

Loose-leaf 1 Nov 1999
Publisher BSI Standards
ISBN: 9780580330780
Dewey: 658.408
£25.00
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Image for IMS: Information Security

IMS: Information Security

series Integrated Management Systems S.
Paperback / softback 1 Aug 2003
Publisher BSI Standards
ISBN: 9780580421174
Dewey: 658.4038
£30.00
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Image for IMS

IMS : Risk Management for Good Governance - BIP2012

series Integrated Management Systems S.
Hardback 1 Dec 2003
Publisher BSI Standards
ISBN: 9780580422843
Dewey: 658.155
£30.00
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Image for Managing Risk and Resilience in the Supply Chain

Managing Risk and Resilience in the Supply Chain

Paperback / softback 6 Feb 2009
Publisher BSI Standards
ISBN: 9780580607264
Dewey: 658.7
£30.00
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Image for Climate Change

Climate Change : A Manager's Guide

series Practical Environmental Management S.
Paperback / softback 28 Mar 2001
Publisher BSI Standards
ISBN: 9780580332517
Dewey: 658.408
£25.00
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Image for Wall Coverings in Roll Form

Wall Coverings in Roll Form - Specification for Finished Wallpapers

Paperback 1 Jan 1997
Publisher BSI Standards
ISBN: 9780580177705
£33.70
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Image for Communication Strategies

Communication Strategies : Write Your Incident Communication Plan Now

Paperback / softback 30 Aug 2009
Publisher BSI Standards
ISBN: 9780580676215
Dewey: 658.452
£25.00
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Image for IMS: Implementing and Operating Using PAS 99

IMS: Implementing and Operating Using PAS 99

series Integrated Management Systems S.
Paperback / softback 8 Nov 2007
Publisher BSI Standards
ISBN: 9780580509490
Dewey: 658.4
£30.00
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Image for Auditing for the 21st Century

Auditing for the 21st Century

Paperback / softback 21 Aug 2006
Publisher BSI Standards
ISBN: 9780580481468
Dewey: 657.45
£32.00
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Image for Managing Culture and Knowledge: Guide to Good Practice

Managing Culture and Knowledge: Guide to Good Practice - PD 7501

Hardback 1 May 2003
Publisher BSI Standards
ISBN: 9780580333415
Dewey: 658.4
£25.00
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Image for Preparing for BS7799 Certification

Preparing for BS7799 Certification

Paperback / softback 17 Dec 2002
Publisher BSI Standards
ISBN: 9780580411052
Dewey: 658.4
£25.00
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Image for IMS: The Framework

IMS: The Framework

series Integrated Management Systems S.
Paperback / softback 15 Jul 2001
Publisher BSI Standards
ISBN: 9780580332982
Dewey: 658
£30.00

This title has been replaced View Replacement

Image for Beyond Registration

Beyond Registration : Getting the Best from ISO 9001 and Business Improvement

Paperback / softback 1 Oct 2003
Publisher BSI Standards
ISBN: 9780580425899
Dewey: 658.562
£25.00

This title has been replaced View Replacement

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