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Image for Service Operation Based on ITIL V3 (Spanish Version)

Service Operation Based on ITIL V3 (Spanish Version)

Bon, Jan van, Jong, Arjen de, Kolthof, Axel, Pieper, Mike, Tjassing, Ruby, Veen, Annelies van der, Verheijen, Tieneke
See all formats and editions

The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3.

A quick, portable reference tool to the standards used within the Service Management community.

Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

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Title Unavailable: Out of Print
Product Details
van Haren Publishing
9087531524 / 9789087531522
Paperback
658.05
18/09/2008
Netherlands
196 pages
Professional & Vocational Learn More
KJMV Management of specific areas, U Computing & information technology
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