Practical Office Procedures (4th ed)

This text provides a wide range of practical activities and assignments to support the fourth edition of "Office Procedures".

It is designed for class activities, homework assignments, computer-based work and for use in work experience.

This edition has been brought into line with the revised criteria for the S/NVQ Level 1 and 2 administration courses.

The book is written for those entering the office environment for the first time and many of the activities are based on realistic case studies and scenarios.

A selection of recent past examination questions from the Pitman Qualifications office procedures examination is also included.