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Release 2.0: Issue 7

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Customer Relationship Management systems are changing in response to the possibilities (and competition) offered by Web 2.0 technologies and even that old standby, email.

The quest to harness--and make truly useful--the firehose of information about people, relationships, and activity is entering a new era.

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£110.39
Product Details
O'Reilly
0596520409 / 9780596520403
eBook (Adobe Pdf)
30/06/2009
English
21 pages
Copy: 100%; print: 100%