Writing Works : A Manager's Alphabet

Writing is as easy as talking. This simple principle lies at the heart of this guide for everyone who writes at work.

Whether the reader is producing agendas, business plans or committee notes, it's getting your message across that counts - not sticking to rigid rules of form and grammar.

The basic approach is combined with practical advice, tips and models to get the reader started, flowing and signed off.

Topics covered include: articles and adverbs; headings and house style; jargon and job applications; mind maps, memos and minutes; layout, logic and letters of complaint; and titles, tone and training materials.

The alphabetic format makes trouble-shooting easy.