macOS Support Essentials 10.12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Sierra

This is the only comprehensive, Apple-authorized guide to supporting, optimizing, and troubleshooting macOS Sierra (10.12), the most powerful version of Apple's Mac operating system. It's also the official curriculum for Apple's Sierra 101: OS X Support Essentials 10.12 course, and official preparation for Apple Certified Support Professional (ACSP) 10.12 certification.

Through practical, hands-on lessons, students will learn how to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more: all they need to professionally support macOS Sierra and systematically prepare for ACSP certification or recertification.