Search Results - Heskett, James - Books - The Free Press

The Service Profit Chain

Hardback 3 Jun 1997
Publisher The Free Press
ISBN: 9780684832562
Dewey: 338.4068
£24.38
RRP £32.50
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Service Breakthroughs

Paperback / softback 12 Sep 2007
Publisher The Free Press
ISBN: 9781416576860
Dewey: 658.812
£14.39
RRP £17.99
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Service Breakthroughs : Changing the Rules of the Game

Other book format 17 Sep 1990
Publisher The Free Press
ISBN: 9780029146750
Dewey: 658.812
Out of Print
Out of Print

The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees

Paperback / softback 23 Aug 2014
Publisher The Free Press
ISBN: 9781476799988
Dewey: 658.812
£15.99
RRP £19.99
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The Service Management Course : Cases and Readings

Hardback 1 Jun 1991
Publisher The Free Press
ISBN: 9780029140918
Dewey: 658.812
Out of Print
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