Administratively Adrift : Overcoming Institutional Barriers for College Student Success

The multiple crises of 2020-21 have presented both challenges and opportunities for change in four-year residential colleges and universities.

Evidence indicates that the historic structure of administrative and student services is increasingly mismatched to the needs of a diverse and stressed student body born in a digital age.

Inspired by his leadership in a university-wide initiative that focused on how students' interactions with both academic and professional staff affect their success and well-being, Scott A.

Bass presents fresh insights on the inner workings of traditional nonprofit four-year degree residential institutions.

The book describes the influences of history, tradition, and internal and external pressures on the American university, highlighting its evolution to its staid and fragmented structure; it distills voices of students, faculty, and staff; and it explores how successful organizations outside of higher education deliver services, with potential applicability for the academy's ability to meet students where they are.