Search Results - Heskett, James - Books
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The Service Profit Chain

Hardback 3 Jun 1997
Publisher The Free Press
ISBN: 9780684832562
Dewey: 338.4068
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Service breakthroughs: changing the rules of the game

eBook 17 Sep 1990
Publisher Free
ISBN: 9781439105832
Dewey: 658.812
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Management von Dienstleistungsunternehmen : Erfolgreiche Strategien in einem Wachstumsmarkt

Paperback / softback 2 Jul 2012
Publisher Gabler
ISBN: 9783322930132
Dewey: 330
£46.99
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The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees

Paperback / softback 23 Aug 2014
Publisher The Free Press
ISBN: 9781476799988
Dewey: 658.812
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Culture Cycle, The : How to Shape the Unseen Force that Transforms Performance (Paperback)

Paperback / softback 11 Nov 2015
Publisher Pearson FT Press
ISBN: 9780134387079
Dewey: 658.4012
Out of Print

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Service Breakthroughs

Paperback / softback 12 Sep 2007
Publisher The Free Press
ISBN: 9781416576860
Dewey: 658.812
£14.39
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Service Breakthroughs : Changing the Rules of the Game

Other book format 17 Sep 1990
Publisher The Free Press
ISBN: 9780029146750
Dewey: 658.812
Out of Print
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Corporate Culture and Performance

Other book format 30 Apr 1992
Publisher Free Press
ISBN: 9780029184677
Dewey: 658.4092
Out of Print
Out of Print

The Service Management Course : Cases and Readings

Hardback 1 Jun 1991
Publisher The Free Press
ISBN: 9780029140918
Dewey: 658.812
Out of Print

Business Logistics

Hardback 1 Jan 1999
Publisher South-Western
ISBN: 9780534510350
Out of Print
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