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Communicating with Customers : Service Approaches, Ethics and Impact

Part of the Hampton Press Communication Series: Communication & Social Organization series
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This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers.

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£21.95
Product Details
Hampton Press
1572731419 / 9781572731417
Paperback / softback
658.812
31/10/1997
United States
176 pages
Professional & Vocational/Postgraduate, Research & Scholarly/Undergraduate Learn More