Search Results -

Product Category

Accelerated Reader

Price

to
£16.50
RRP £22.00 Save 25%
390 in Stock Need More ?

Supercharging the customer experience : how organizational alignment drives performance

Paperback / softback 30 May 2024
Publisher LID Publishing
ISBN: 9781915951281
Dewey: 658.812
£14.99
RRP £19.99
Special order line: only available to educational & business accounts. Sign In

Raving fans : a revolutionary approach to customer service

Paperback / softback 15 Jun 1998
Publisher HarperCollins
ISBN: 9780006530695
Dewey: 658.812
£7.49
RRP £9.99 Save 25%
38 in Stock Need More ?

How To Become A Rainmaker

Paperback / softback 18 Jul 2013
Publisher Vermilion
ISBN: 9780091954949
Dewey: 658.812
£10.49
RRP £13.99 Save 25%
99 in Stock Need More ?

The effortless experience : conquering the new battleground for customer loyalty

Paperback / softback 26 Sep 2013
Publisher Portfolio Penguin
ISBN: 9780241003305
Dewey: 658.812
£12.74
RRP £16.99 Save 25%
54 in Stock Need More ?

Friction/reward : be your customer's first choice

Paperback / softback 27 Jun 2019
Publisher Pearson Business
ISBN: 9781292234946
Dewey: 658.812
£12.74
RRP £16.99 Save 25%
36 in Stock Need More ?
£38.24
RRP £44.99
Special order line: only available to educational & business accounts. Sign In

Service operations management

Paperback / softback 2 Nov 2020
ISBN: 9781292064468
Dewey: 658.812
£59.39
RRP £65.99 Save 10%
7 in Stock Need More ?
£14.25
RRP £19.00 Save 25%
20 in Stock Need More ?

Converted : the data-driven way to win customers' hearts

Hardback 22 Feb 2022
Publisher Portfolio
ISBN: 9780593420652
Dewey: 658.812
£18.74
RRP £24.99 Save 25%
14 in Stock Need More ?

How to Complain : The Essential Consumer Guide to Getting Refunds, Redress and Results!

Paperback / softback 17 Jul 2019
ISBN: 9780993070426
Dewey: 658.812
£12.00
RRP £15.00 Save 20%
11 in Stock Need More ?

5 star service : how to deliver exceptional customer service

Paperback / softback 17 Sep 2015
Publisher Pearson Business
ISBN: 9781292100203
Dewey: 658.812
£9.74
RRP £12.99 Save 25%
4 in Stock Need More ?

Sensemaking : what makes human intelligence essential in the age of the algorithm

Paperback / softback 6 Jun 2019
Publisher Abacus
ISBN: 9780349142258
Dewey: 658.812
£10.39
RRP £12.99 Save 20%
9 in Stock Need More ?
£33.99
RRP £39.99
Special order line: only available to educational & business accounts. Sign In

The ten principles behind great customer experiences

Paperback / softback 13 Dec 2012
ISBN: 9780273775089
Dewey: 658.812
£16.00
RRP £20.00 Save 20%
3 in Stock Need More ?
£13.49
RRP £17.99 Save 25%
4 in Stock Need More ?

The post-pandemic business playbook : customer-centric solutions to help your firm grow

Paperback / softback 14 Feb 2023
Publisher Palgrave Macmillan
ISBN: 9789811658709
Dewey: 658.812
£23.99
RRP £29.99 Save 20%
10 in Stock Need More ?
£55.99
RRP £69.99 Save 20%
8 in Stock Need More ?
£14.99
RRP £19.99 Save 25%
9 in Stock Need More ?
£25.49
RRP £29.99 Save 15%
7 in Stock Need More ?

Customer relationship management : a global approach

Paperback / softback 24 Feb 2023
ISBN: 9781529767414
Dewey: 658.812
£44.19
RRP £51.99 Save 15%
7 in Stock Need More ?
£18.00
RRP £24.00 Save 25%
8 in Stock Need More ?
£33.74
RRP £44.99 Save 25%
5 in Stock Need More ?

This is service design methods : a companion to This is service design doing

Paperback / softback 31 Aug 2018
Publisher O'Reilly Media
ISBN: 9781492039594
Dewey: 658.812
£29.99
RRP £39.99 Save 25%
2 in Stock Need More ?
£22.46
RRP £29.95 Save 25%
7 in Stock Need More ?

Think human : the customer experience revolution in the digital age

Paperback / softback 3 Jan 2024
Publisher Kogan Page Ltd
ISBN: 9781398614529
Dewey: 658.812
£18.69
RRP £21.99 Save 15%
7 in Stock Need More ?

Developing Data Migrations and Integrations with Salesforce : Patterns and Best Practices

Paperback / softback 19 Dec 2018
Publisher Apress
ISBN: 9781484242087
Dewey: 658.812
£43.99
RRP £54.99 Save 20%
6 in Stock Need More ?

Relationship marketing : exploring relational strategies in marketing

Paperback / softback 31 Mar 2011
ISBN: 9780273737780
Dewey: 658.812
£66.59
RRP £73.99 Save 10%
1 in Stock Need More ?
£18.00
RRP £24.00 Save 25%
4 in Stock Need More ?